CONDITIONS OF THIS AUTHORITY TO ACCEPT DIRECT DEBITS

 

As the acceptor

I authorise FlexR Limited (the ‘Initiator’) to debit my account with the authorisation code specified on the authority and in accordance with this authority until further notice from me.

I agree that this authority is subject to:

  • my bank’s terms and conditions that relate to my account, and
  • the terms and conditions listed below.

Specific conditions relating to notices and disputes

  1. I agree that the initiator must give me at least 2 days’ notice prior to each direct debit, provided that where the direct debit is in a series, the Initiator is only required to provide 2 days’ notice prior to the first direct debit in the series.
  2. Changes to the amounts or dates of a series of direct debits require 30 days’ prior notice to me.
  3. I can also agree with the Initiator to receive a same day notice for direct debits specifically requested by me.
  4. All notices must be in writing, but can be delivered electronically, if I have agreed that with the Initiator.
  5. I can also ask you to reverse a direct debit up to 120 days after the direct debit if:
    • I didn’t receive proper notice of the amount and date of the direct debit, or
    • I received notice but the amount or date of the direct debit is different from the amount or date on the notice.
  6. If you dishonour a direct debit but the Initiator retries it within 5 business days of the original direct debit, I understand that the Initiator doesn’t need to notify me again about that direct debit.

Cancelling your direct debit instructions

Please contact office@flexr.co.nz if you would like to cancel your direct debit authority.